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Frequently asked questions

Your questions answered.

Find practical details about plans, connected social profiles, publishing, AI tools, analytics, billing, and team workspaces.

PublishingPlanning, queues and supported channels
AI toolsUsage and plan availability
WorkspaceTeams, access and billing
WixSocial is a social media management workspace for planning posts, organising media and managing content for connected social accounts. It brings everyday content tasks together so you can maintain a clear publishing routine.
WixSocial is for creators, business owners, marketers and agencies who want to organise social content, prepare posts and manage work across brands or clients.
Your account’s channel connection screen shows the integrations available to your workspace. Connection options depend on your plan and the social network’s account type and permission requirements.
Prepare your content and choose a scheduled time for a connected social account. Publishing depends on a valid connection and the destination network’s permissions and content requirements.
Review each post’s copy, media, destination account and scheduled time. Check your workspace timezone and avoid duplicate posts before adding content to your publishing schedule.
RSS automation uses items from a feed to prepare social content according to your publishing settings. Check that you have permission to share the content and review your destination accounts and schedule.
Use AI output as a starting point for your own content. Review facts, spelling, tone and any claims before publishing. Access to AI tools and usage allowances depends on your plan and available credits.
Use the publishing area to review post status and identify posts that need attention. The reports and metrics available depend on the connected social network, its permissions and your plan.
Use team access to collaborate in your workspace rather than sharing a password. Team member limits and available permissions depend on your plan.
Choose media you have permission to use and check the size, format and aspect ratio required by the destination social network. Review the preview, caption and selected account before scheduling.
Check your plan’s feature list and the tools available in your workspace. Features such as link shortening and watermarking can depend on your plan and the settings for your account.
Use workspaces to organise content for different brands or clients. The number of social accounts and team members you can add depends on your plan.